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Our Global Customer Care team is your partner in making sure you get the most out of your investment in Equinix. We are ready to support you every step of the way, from installation to the day-to-day running of your data center operations. We offer comprehensive customer care services that are designed to meet your needs and align with your business objectives.
Your self-service portal
Your post-sales contact
Your implementation expert
24x7 support for requests and incidents
Our IBX staff of engineers, technicians, and customer care specialists provide a wide range of onsite technical and logistical support 24 hours a day, 7 days a week.